Course image Handling Customer Complaint in the Food Industry
Retail

Effectively managing customer complaints is crucial for maintaining brand reputation and customer loyalty in the competitive food industry. By addressing issues promptly and professionally, businesses can turn negative experiences into opportunities to improve.


Course image Chooks To Go Refresher Course
Retail

At the end of this session, trainees will be able to:

  • Gain new knowledge about the required practices and procedures that a crew must exercise and follow.
  • Familiarize the different products, equipment, auxiliaries and store operations.
  • To understand the Roti Product Standards from Receiving, Storage, Meat Preparation, Cooking up to Selling
  • To be knowledgeable about effective product and customer handling